About Us
Based in Southampton, Reframe Support was founded with a simple goal: to provide flexible, respectful support that helps people maintain independence and dignity in everyday life. We provide non-medical community support for adults. Assisting with practical daily living tasks, wellbeing and routine-building, pets, social inclusion, and transitions in life.
Our person-centred approach focuses on independence, dignity, and wellbeing, tailoring every service to meet individual needs.
Services
Fully insured and committed to safe, professional support.
Daily Living Support
Errands & shopping. Prescription collection. Light household support & meal preparation. Admin support; manage bills, letters & calendars.
Social
Transport and accompany to social events. Help with errands. Day trips. Confidence rebuilding.
Wellbeing
Companionship & social visits. Chat, play games, reading. Going for walks.
Pets
We recognise that pets are an important part of many people’s lives. As part of our support, we can assist clients with pet-related routines such as dog walking, feeding, purchasing supplies, and accompanying clients to vet appointments.
Support Packages
Explore our range of support packages tailored to meet your needs.
Packages are weekly time bundles. Clients choose a package, then decide how to use the hours
Hourly Rate:
£22 per hour
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Non-personal support only
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Trained, DBS-checked staff
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Minimum visit length: 2 hours
Light
Ideal for those seeking 4 hours of support weekly. This package includes 2 visits of 2 hours each. Typical use: Companionship, shopping, everyday support
Standard
Our Standard Support Package offers 8 hours of support per week. With 4 visits of 2 hours each, we provide assistance with regular routines and community engagement.
Enhanced
For comprehensive support, choose our Enhanced Support Package of 16 hours per week. Benefit from daily visits focusing on structured enablement and overall wellbeing.
FAQs
Why is there a minimum 2-hour visit?
We want support to feel calm and meaningful rather than rushed. Two-hour visits allow time for proper engagement and quality support.
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Are staff trained and checked?
Yes. All staff are DBS-checked, insured, and trained in safeguarding, boundaries, and professional conduct.
Do you provide personal care?
No. Our services are non-regulated and focus on companionship, independence, and practical support only.
Can support be flexible?
Absolutely. Support hours are tailored around individual needs and can be reviewed regularly.
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Do I have to commit long-term?
No. Services are flexible and reviewed regularly.
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Is there a minimum contract?
No minimum contract, but minimum visit lengths apply.